What We Do

CREATING UNIQUE F&B CONCEPTS AND SOLUTIONS FOR HOTEL OWNERS, OPERATORS AND BRANDS

Take a look at our list of services below, and let us know how we can be of assistance to you and your team.

Comprehensive Operational Assessments and Strategic Plans

  • Conduct comprehensive assessments of operations and existing strategic plans
  • Host collaborative sessions to thoroughly comprehend goals, timeline, and internal resources
  • Forensic level review of existing performance including but not limited to P&L performance, menu mix contribution, procurement history and process
  • Rigorously review and understand current performance metrics, financial performance, market conditions, and the competitive landscape
  • Analyze social media presence and existing talent with precision
  • Conduct a meticulous on-property assessment of product quality, service, physical infrastructure, infrastructure, culture and competitive set
  • Provide an exhaustive evaluation of current operations and the competitive landscape
  • Identify clear-cut opportunities for improvement, capital investment, and changes in concept execution, internal culture or positioning
  • Develop chronological strategic plan to put the necessary steps, plans and programs in place to improve operational performance
  • Identify performance metrics to meet overall goals as well as reporting and communication platform to keep metrics a priority

Restaurant and Bar Concept Development - New Build, Renovation, Acquisition, Repositioning

  • Thorough market research will uncover competitive opportunities and inform our strategic approach.
  • Detailed financial modeling will evaluate the potential of each opportunity.
  • We will collaborate to establish a realistic budget based on the project's potential.
  • We will collaborate to establish a realistic budget based on the project's potential.
  • A detailed restaurant concept will encompass direction, positioning, culinary strategy, beverage direction, design approach, and overall ambiance.
  • Financial models will provide insights on cover counts, average check, seasonal implications, and profitability potential.
  • We will explore alternative Operating platforms to optimize all potential revenue streams.
  • Collaboration with operations and design teams will ensure effective front-of-house space planning.
  • We will collaborate directly with the food service design team on all aspects of back-of-house space planning and equipment selection.
  • Signature features will be developed and identified to set the concept apart.
  • A tailored service strategy will cater to the specific needs of the concept.
  • Close collaboration with the operations team will drive menu development for food and beverage.
  • Expert direction will shape branding, ambiance, and messaging strategy.

Menu Analysis and Feasibility

  • Conduct a comprehensive review to assess current operations.
  • Research menu performance, including mix and performance by day-parts, and evaluate the overall concept.
  • Review the concept's direction, integrity, and integration into the guest experience.
  • Conduct market research to fully understand the competitive set and market dynamics that could impact the location.
  • Evaluate the pricing strategies of competitors as well as the current price strategy.
  • Review the margin contribution of all items.
  • Evaluate current operations based on guest experience, service, quality, concept integrity, execution, training, culture and consistency.
  • Conduct an in-depth review of current specifications, quality, and procurement strategy.
  • Review all systems, recipes, plating guides, and training processes.
  • Review guest service and identify any opportunities for improvement.
  • Review menu design and strategy, materials, branding, and messaging to ensure consistency and support the concept direction.
  • Review social media reputation and concept positioning.
  • Assess physical space, flow, kitchen logistics, training, messaging, branding, and upkeep.
  • Develop new offerings with recipes, costing, and price recommendations.
  • Conduct menu development with the culinary team.
  • Provide a strategic plan and a process to embrace a culture of continuous improvement.
  • Identify success metrics for the team.
  • Training and follow-up.

Customizable Training Programs

Our Culinary Concepts Academy, is a collection of single or multi-day training programs designed to help unlock your team's potential and take your business to new heights.

  • Progressive Hospitality:

  • This two to three-day program is designed for senior leaders and takes a comprehensive approach to successful food and beverage operations. It covers everything from concept development to guest engagement and team building.
  • Service Success Strategies:
  • This one-day program teaches your team the concepts of progressive hospitality, focusing on achieving a higher level of guest engagement and performance. Your team will be introduced to new tools and techniques to transform and elevate your business.
  • Capital Kitchen:
  • This one-day program introduces a cross-disciplinary approach to balancing operational demands and the financial mechanics of successful food and beverage operations—offering a path forward to guest and financial success.
  • Liquid Assets Intelligence:
  • This one-day program offers a hands-on approach to understanding the components of a thriving bar and beverage program. The interactive training introduces concepts from first impressions to building a better beverage program
  • Culinary Craft Workshop:
  • This one-day program offers an extensive immersion into today's culinary craft. Culinary leaders will learn and discuss the balance of leading a complex business unit while consistently delivering a forward-thinking culinary experience that appeals to guests and differentiates from the competition.

"RED ZONE" IMMERSIONS: STRATEGIES AND ACTIONS

  • This involves quick visits to assess locations that are experiencing performance challenges in terms of financials, quality, and brand standards.
  • The process includes an intense immersion to review all related aspects of the problem area, including operational and financial reviews, process and execution evaluation, as well as training and talent assessment.
  • Following this assessment, 30-day tactical plans and actions are devised and executed.
  • After 30 days, a revisit is conducted to assess progress and determine if further actions are necessary.

B2B Beverage Marketing and Sales Strategies

  • We specialize in helping suppliers and operators succeed in their corporate beverage program strategy.
  • With our extensive expertise, we develop customized programs for groups or specific brands, aligning these programs to meet specific requirements and optimize outcomes.
  • This helps to maximize program benefits for both operators and suppliers.
  • We provide valuable assistance to suppliers in developing a compelling "voice" for effective communication with operators, fostering long-lasting, mutually beneficial partnerships that go beyond mere transactional interactions.
  • Our achievements are based on our deep understanding of the unique complexities of the supplier/operator relationship, allowing us to tailor our approach for excellent results.
  • We take pride in creating strategies that enhance operator meetings to new levels.